Do you send out regular newsletters, but find that your customers can't making any bookings?

Use Twitter to stay connected with your loyal followers, promote news and offers, post interesting tidbits, photos and articles or delight fans with your quirky personality.

So, you know who to email, how to email.... but what do you say?

Here are 5 tips on how you can build fans who actually care about what your business gets up to.

When people reach your Facebook page, they are looking for some kind of interaction.

Your website is the "storefront" of your business (even if you have a literal storefront, too). Your website needs to attract customers and keep them coming back for more.

You have just set up your LinkedIn Profile, but how to you make sure you’re getting as much out of it as you can?

The digital landscape has evolved and things are changing constantly with Google and the other search engines.

When you want to retain your best staff in a competitive job market, giving them a salary increase is likely to be the first thing that comes to mind.

With just about every hotel reporting that their pick-up is more last minute than ever lately, the end result is that today’s front desk and reservations sales agents are quoting transient rates that swing dramatically and also explaining the terms of rate “fences” that vary greatly according to market conditions.

Here are some suggestions on providing your staff members with guidelines on how to better care for (and retain) clients. Please feel free to tailor this to suit your own business.

Avoid using Facebook simply to post all of the specials and packages you have on your website. Here are five tips how to get your Facebook page to stand out from all of the others.

Previously, we spoke about how hotel website must reflect the industry’s best practices. The first point was that it needed to be web user-friendly.

“If I don’t outsource this, I’ll never begin the marketing I need to be doing. My staff don’t have the time or expertise to do it themselves.”

Over 75% of Internet consumers use social media in some form or other, so if you're not using it you may be missing out on a big opportunity. Getting involved doesn't have to be complicated.